Shipping Policies
At motoBazaa, we understand the importance of timely and reliable shipping when it comes to online shopping. We strive to provide our customers with a seamless shipping experience, ensuring that their orders are delivered safely and efficiently.
Shipping Methods
We offer various shipping methods to cater to different customer needs:
- Standard Shipping: Our standard shipping option delivers your order within 5-12 business days.
- Expedited Shipping: For those who need their items sooner, we offer expedited shipping, which delivers your order within 4-8 business days.
- International Shipping: We also provide international shipping to customers outside of the United States. Please note that international shipping times may vary depending on the destination.
Shipping Rates
Our shipping rates are calculated based on the weight and dimensions of the items in your order, as well as the shipping method selected. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase.
Order Processing Time
Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. Most orders are processed within 1-2 business days. Please note that during peak seasons or promotional periods, order processing may take slightly longer.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to track the progress of your package and estimate its delivery date. Please note that tracking information may take up to 24 hours to update.
Shipping Restrictions
While we strive to provide shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical reasons. We apologize if we are unable to ship to your specific location and encourage you to reach out to our customer service team for further assistance.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
Change of Shipping Address
If you need to change the shipping address for your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.
Customer Satisfaction
At motoBazaa, we prioritize customer satisfaction and aim to provide the best possible shipping experience. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. Our dedicated customer service team is here to assist you.