What types of motorcycle accessories does motoBazaa sell?

motoBazaa specializes in selling a wide range of motorcycle accessories. Our products include helmets, gloves, jackets, boots, and more. We offer high-quality accessories that enhance safety and improve the riding experience.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment. If you have any issues with tracking your order, please contact our customer support team.

How long does shipping take?

Shipping times may vary depending on your location. Generally, you can expect your order to arrive within 5-10 business days. For more information on shipping, please refer to our Shipping Policy.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Please refer to our Shipping Policy for a list of countries we ship to and more information on international shipping rates.

What is your return policy?

Our return policy allows you to return any unused and undamaged items within 30 days of purchase. Please refer to our Return Policy for more detailed information on how to initiate a return.

How can I initiate a return?

If you wish to return an item, please contact us at support@motoBazaa.com. Our dedicated customer service team will guide you through the process and provide you with a return shipping label. Please note that returns sent without prior authorization will not be accepted.

What are the eligibility criteria for a return?

In order to be eligible for a return, your item must meet the following criteria:

• The item must be in the same condition as when you received it.
• It should be unworn or unused.
• All tags and labels must be intact.
• The item should be in its original packaging.
• You must provide the receipt or proof of purchase.

Can I exchange an item?

If you wish to exchange an item, the quickest way is to initiate a return and then make a separate purchase for the desired item. This ensures a smooth and efficient process.

What should I do if I receive a damaged or defective item?

Upon receiving your order, we recommend inspecting the items for any defects or damages. If you notice any issues, please contact us immediately. We will evaluate the problem and take appropriate measures to rectify the situation.

Are there any items that cannot be returned?

While we strive to accommodate all returns, there are certain items that cannot be returned for various reasons. These include perishable goods, custom products or personalized items, personal care goods, hazardous materials, flammable liquids or gases, sale items, and gift cards. If you have any concerns about the eligibility of your specific item, please reach out to us for clarification.

How long does it take to receive a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

What if I haven't received my refund?

If more than 15 business days have passed since your return was approved and you have not received the refund, please contact us at support@motoBazaa.com. Our team will assist you in resolving any issues.

Do you offer returns for customers in the European Union?

If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, without providing a justification. The same eligibility criteria mentioned earlier apply to these returns.

If you have any further questions or concerns regarding our return policy, please do not hesitate to reach out to us at support@motoBazaa.com. We are here to assist you.

Are your products covered by a warranty?

Yes, all of our products are covered by a manufacturer's warranty. The length and terms of the warranty may vary depending on the product. For more information, please refer to the product description or contact our customer support team.

How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can reach us by email at support@motoBazaa.com or by filling out the contact form on our Contact page.